People Impact Analytics® for Customer Experience, Sustainability, and the Public Sector – Experience the Next Level of AI-Powered Insight
People Impact Analytics® – AI-driven insights into people-related risks and opportunities – is now available as fully customizable solutions. You can apply it to customers, employees, citizens, or any other stakeholder group. Our science-based emotion and behavior intelligence is now more powerful than ever.
Customer Experience
With People Impact Analytics®, you can uncover engagement and disengagement levels and their key drivers for your brand, products, or services – whether your focus is on B2B or B2C customers.
Our groundbreaking, science-driven AI analytics reveals the root causes of customer churn as well as the sources of loyalty and retention. All it takes is just three questions for your customers.
Our brand and service emotion analytics have been used by organizations such as Oomi Energia, the Evangelical Lutheran Church of Finland, Helsinki Region Transport, Business Finland at Dubai Expo, Kalevala Jewelry, Ruohonjuuri, Media Group Keskisuomalainen, Posti, Matkahuolto, and VitaePro.
Try the next-level AI solution with your customers – book an online meeting.
Sustainability Experience
With People Impact Analytics®, you can measure and understand engagement and disengagement around your environmental, social, and governance (ESG) initiatives – among employees, customers, or other stakeholders.
Our AI-powered analytics uncovers the true drivers of sustainability performance from a people perspective. What are the biggest pain points? What concrete issues lie behind them? Where should you focus to become more sustainable and engage – not disengage – your employees or customers? Gaining this deep understanding requires only three questions.
Our sustainability emotion analytics has been used by Kotipizza, Lassila & Tikanoja, Gofore, MTV, Rovio, and Helsinki Region Transport.
Discover the true impact of your sustainability efforts – Book an online meeting.
Public Sector
With People Impact Analytics®, you can identify citizen engagement and disengagement levels and the factors that drive them. A typical use case is analyzing wellbeing, attractiveness, and retention factors in cities and municipalities among both current and potential residents.
Our AI analytics, grounded in emotion and behavior science, reveals the key aspects of the public brand, community, and living environment. Most importantly, it delivers actionable insights and supports better decision-making with unique data.
Public organizations and municipalities that have used our analytics include Finland’s Tax Administration, and the cities or municipalities of Äänekoski, Raasepori, Lappeenranta, Asikkala, Liminka, Heinola, Lapinjärvi, Sysmä, and Ilmajoki.
We can also analyze any significant social phenomenon. Our national-level studies have explored topics such as politics, taxation, healthcare, and the COVID-19 pandemic.
Uncover the impact of your public or municipal brand – book an online meeting.