Find Out the Root Causes for Engagement and Avoidance With Empathy Analytics™
Emotions, science and data do what traditional surveys or metrics cannot.
Empathy Analytics™ uses emotions and science to answer the most critical question of companies, brands, and organizations: what are the root causes of employer and customer engagement and avoidance?
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The answers tell you where to focus actions to build commitment, and profitable, sustainable growth.
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Examples of using Empathy Analytics™ in different contexts:
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Brand (company, product, or service) and customers –what creates customer loyalty or loss?
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Employer/job and employees – what increases employee retention or attrition?
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Sustainability and employees – what increases employee commitment or turnover?
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Mergers and acquisitions and employees – what engages people in the post-merger integration and increases retention, what causes people to leave their jobs, productivity to collapse, and M&A to fail?
The right moment to ask the crucial questions and get your answers is now: People make choices based on their emotions all the time. They change jobs, brands, products, services – they do things and leave things undone. They vote with their feet and wallets and decide who earn their commitment.
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If you know what makes people engage in or avoid what you represent and promote, everything is easier and more effective. You will get the answers from Empathy Analytics™, emotions, and science – in a way that traditional surveys or metrics are not capable of.
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See how Empathy Analytics™ is implemented in practice.
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Example Infographics
Root Causes for Employee and Customer Behavior
This infographic is an example. The root causes of behavior emerge from Empathy Analytics™ case by case.
Emotion Impact® predicts positive, engaged, and prosocial behavior on the scale of 0-100. The indicator may be used to monitor and compare the level of commitment in different contexts.