Protect Revenue & Drive Growth
With AI-Driven Customer Impact Analytics™
Customer Impact Analytics™ is an AI-powered diagnostics solution that reveals action priorities to reduce churn and customer loss, protect revenue, strengthen loyalty, and accelerate growth.
The analytics applies advanced, science-based Emotion & Behavior Intelligence to transform customer emotions and perspectives into clear, decision-ready insights.
In one simple, standardized, and repeatable process, you get:
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CX summary & narrative
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Customer loss risk levels & emotional experiences across customer segments
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Root causes & business impact
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Risks, opportunities & their key drivers
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Action points to focus priorities.
Getting started is simple: ask your customers only three questions. Customer Impact Analytics™ delivers a clear, intuitive, and concrete understanding of what truly matters.
Please Contact:
Timo Järvinen, Co-Founder, NayaDaya Analytics Inc.
Tel. +358 40 505 7745, timo.jarvinen@nayadaya.com
Minna Killström, CX Advisor, Ph.D., NayaDaya Analytics Inc.
Tel. +358 40 848 3592, minna.killstrom@nayadaya.com
Reduce Customer Loss: Expose and fix the root causes of churn and customer loss to retain business and protect revenue.
Strengthen Loyalty: Activate the drivers of engagement – don’t settle for passive satisfaction.
Drive Growth & Profit: Aim the right actions at the right segments to increase share of wallet.
Actionable CX insight for tough markets – easy to run, repeat, and scale. No installation, software, or personal data needed.